EMC Mechanical Services originally met with the Sandhu Family to see if we could help them solve a few problems. The common area unit, for the Crown Plaza Hotel (above) had fallen into severe disarray, due to years of constant operation and lack of proper maintenance. EMC Mechanical Services removed the original 40 ton unit and replaced it, with a higher efficient Carrier Package unit, that will provide years of worry free operation.
While establishing a working relationship with the Sandhu family, EMC was again able to assist with an issue, at the Wyndham Hotel (now the Four Points Sheraton hotel). The facility had dozens of pieces of HVAC equipment requiring constant maintenance and service. EMC created a Full Coverage Maintenance Agreement to cover all of the HVAC equipment. This allowed the Hotel to budget a fixed amount without being charged for each service call. This program took the liability of the equipment operation and put it on EMC. Our computer generated tasking system ensures the proper maintenance items are checked at the most efficient time of the year. We also cover ALL maintainable items, eliminating the need for repair approval. This proven approach, reduces service calls and customer down time; it has also proven to increase the average life expectancy of HVAC equipment. Since our original meeting, with the Sandhu family, EMC Mechanical Services has developed similar Full Coverage Maintenance Agreements for several other local hotels, including the Crown Plaza Hotel.